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2 articles in Billing & renewals. All topics

When and how am I billed for renewals? Billing & renewals
Domains renew annually on the registration anniversary. With auto-renew ON, we charge your card on file 14 days before expiry and renew the domain immediately on success.

With auto-renew OFF, you'll get a renewal reminder email 30 days out and 7 days out. Click the renew button in your account to renew manually.

Registration and renewal prices can differ. Check the current renewal price and your account settings.
How do I cancel? Billing & renewals
For monthly mailbox/protection plans: log in → /account/billing.php → cancel button. Service runs until end of paid period, no refund for remaining days.

For domains: domains aren't "cancelled" — they expire if not renewed. Just turn off auto-renew and let them lapse, OR transfer them out (free) to another registrar. We can also delete a domain on request, but ICANN may not refund the registry fee depending on timing.

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